In attempts to reduce financial costs, managers of small and medium-sized enterprises are faced with the need to switch to a remote form of work in the field of software development, also called IT outsourcing, a lot of facts and details you could find in the SpdLoad blog. That is, to attract qualified external specialists to work in a non-core field of work for themselves when the outsourcing company is responsible for the functioning of the created software products. Consider the main advantages and features of IT outsourcing, as well as possible benefits for the enterprise budget.
The first feature, which is also the advantage of IT outsourcing, is the absence of the need to recruit qualified personnel to monitor the functional performance and improvement of software elements. With the help of outsourcing, it is possible to engage a third-party organization with employees of the required qualifications that is not part of the company’s core business. The selection of qualified and able to correctly perform the actions required for writing and testing programs of personnel is assigned to the director of the outsourcing company, thereby freeing up the personnel department of the enterprise that needs its help.
Having resorted to the services of IT outsourcing, the company-customer gets an undeniable advantage, getting rid of the need to inflate the staff, hiring its own IT-specialists. In addition to the financial advantage due to the reduction in total costs, this brings pronounced amenities caused by the features of the provision of such services. The fact is that organizations offering IT outsourcing services have sufficient staff to meet the needs of all their customers who have concluded relevant agreements. If necessary, there will always be a competent specialist, ready to provide the necessary assistance and resolve the problem.
The second, but no less important feature of IT outsourcing is the reduction in costs, expressed in the absence of the need to hire a full-time programmer and testers, that is, pay them salaries and related taxes. Also, IT outsourcing ensures the achievement of optimal costs for maintaining the performance of its own software. Given the fierce competition present in the field of IT outsourcing, the advantage for customers is the affordable cost of the services of attracted specialists. The form of work with an outsourcing company can be different – from the round-the-clock support mode to the call of a qualified programmer only in case of a problem.
Competition, that is, the presence on the market of many players offering outsourcing services, makes it possible to select a candidate who fully meets the requirements. A feature of IT outsourcing in the field of software development is the ability to quickly assess compliance with the criteria by analyzing the results of the applicant’s work in his portfolio. High interest in obtaining a new customer becomes an incentive for the high-quality and timely execution of the entire amount of work assigned to it.
Thus, we can formulate a list of the main advantages of IT outsourcing for customer companies that are faced with the need to attract third-party specialists.
- obtaining the required level of service;
- stable operation of programs;
- quick changes to the working software;
- ongoing technical support;
- financial savings.
First of all, the advantage of IT outsourcing is cooperation only with qualified specialists, whose responsibilities include the prompt resolution of situations that arise with the programs used at the enterprise. Through consulting support, the outsourcer company will make competent recommendations on the selection of technical equipment for the enterprise, based on the requirements of the software being developed. It will also help to choose the right software planned for purchase to accompany the main activity. This is especially true in enterprises with an extensive network of offices scattered in different parts of the city or in remote settlements.
Information Technology Outsourcing Myths and Rumors
Many people perceive outsourcing as a dangerous service with high risks. This is justified by a distrust of third-party organizations. Misconceptions often arise from myths spread by employees on the Internet to preserve jobs.
Myth 1. The emergence of dependence on the contractor
Managers who need outsourcing services are afraid to turn to such a company, as they foresee the possibility of their company becoming dependent, which may pose risks in the future.
However, in fact, a third-party company is interested in the quick execution of specific actions and work according to the plan and terms of reference. As for support, it will not be difficult for the customer to transfer this obligation to its full-time specialist by hiring or training him, or apply only when the need arises.
Myth 2. Leak of important data
The most common myth about outsourcing companies is the theft of information for the purpose of sale and distribution.
However, statistics show that regular staff more often allows such leaks, especially since the contractor guarantees non-disclosure according to the contract and will not risk his status and reputation.
Myth 3. Increasing Costs
Initially, an increase in costs is possible, since the services of the company can be provided on a partial prepayment for the entire range of works. However, such payments are made from the budget one-time, and in the future contribute to the development of the organization. The same costs can be caused by the delay in solving problems or introducing innovations due to lack of staff or lack of knowledge.
Advantages and prospects of use are:
- high-quality IT management, due to which cost reduction and the most rapid solution to indirect problems are achieved;
- reduction or elimination of budget expenditures on the search for professionals with appropriate specialized and technical education, savings on education and training, certification and licensing;
- there is no need to organize substitutions and duplications in the case of illness or severance employees, payment of labor leave and sick leave;
- use of company resources on the main tasks and core goals;
- attracting highly qualified personnel for one-time specialized work and supporting the functioning of networks and servers in an uninterrupted mode, thereby maintaining the right quality and the necessary service.
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