Sony isn’t happy about players stockpiling PS Plus and PS Now vouchers ahead of the PlayStation Plus relaunch in June. On Friday, the company confirmed that PS Plus extensions have been halted, meaning anyone holding on to codes for additional months or years of subscription time will have to wait until the new service starts before redeeming. At that time, Sony will institute a prorated conversion plan to ensure that everyone activating their vouchers will only get subscription an equivalent amount of subscription time, down to the exact day.
A one-month code for the old PS Plus will now be worth 31 days of PS Plus Essential, 20 days of PS Plus Extra, and 17 Days of PS Plus Premium. If you have PS Now vouchers, or a mix of both, things get a lot more complicated and confusing. To ensure no one disproportionately benefits from the conversion, Sony has created a more frustrating system for everyone. If there’s one thing you can count on, it’s that Sony is always looking out for number one.
In a sane world, Sony would just convert everything to a Premium subscription for an equivalent amount of time. If you redeem a code for 12 months, you get 12 months of Premium. No one would have to deal with prorated days or confusing conversion charts. No one would have to worry about their subscription suddenly expiring in the middle of the month 219 or 183 days after renewing. It would have also saved Sony from creating upgrade paths from anyone that converted to Essential but wanted to pay more for either Extra or Premium – an alternate, yet still preferable option to the prorated conversion Sony ultimately settled on.
Would there have been those who took advantage of the offer to buy multiple years of PS Plus to save money? Yes, of course. The same thing happened with Game Pass last year when it began including EA Play titles. A year of EA Play was a lot cheaper than a year of Game Pass Ultimate, but for a short period of time Microsoft allowed everyone to buy as many EA Play vouchers as they wanted and convert them to Game Pass subscriptions one to one. Industrious customers got a deal, and Microsoft got a whole bunch of committed Game Pass subscribers. I personally used this loophole to extend my Game Pass until the end of 2023, and I’ve already decided to extend my sub indefinitely. Spending time with Game Pass convinced me that I don’t want to live without it. I guess Sony is more worried about counting every penny that earning loyal subscribers.
It would be one thing if this was the stated policy from the beginning, but this abrupt change to the conversion rate has left a lot of in a bad spot. Originally, Sony said PS Now subscriptions would convert to PS Plus Premium in June, which is what originally promoted people to start stacking vouchers. On Thursday, Sony deactivated the ability to extend subscription time without any notice or explanation until Push Square reached out to PlayStation Support about it. The new conversion chart was released the next day, so not only are players confused but many also feel duped by a sudden change in policy.
This isn’t the first time Sony has done something like this. The next-gen upgrade debacle with Horizon Forbidden West scammed two-thirds of the people that bought the game out of $10, and no attempt has ever been made to compensate those customers or even apologize, for that matter. This convoluted voucher conversion policy is another example of Sony’s brazen attitude towards its players and its own reputation. Sony is being parsimonious to a baffling degree. This is the epitome of cutting of your nose to spite your face. I hope Sony learns that being antagonistic to its own customers isn’t a good long-term strategy, but maybe it’s time to adjust my expectations.
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